Privacy Policy

Last Updated: January 15, 2025

AI Tools Academy ("we", "us", "our", or "Company") operates the website https://stagingnow.net/ (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website and purchase our educational courses.

By using our Website, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please discontinue use of our Website immediately.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account on our Website
• Purchase courses or services
• Subscribe to our newsletter
• Contact us through forms or email
• Participate in surveys or promotions
• Post comments or interact with course content

This information may include:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party payment processors)
• Account credentials (username and password)
• Profile information and preferences
• Communication preferences

1.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and browsing activities, including:

• IP address and geolocation data
• Browser type and version
• Operating system
• Device identifiers
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and navigation paths
• Course progress and completion data
• Video viewing statistics

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. Types of cookies we use include:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors interact with our Website
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings, though disabling certain cookies may limit Website functionality.

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Service Delivery and Account Management

• Process and fulfill course enrollments and purchases
• Create and manage your user account
• Provide access to purchased courses and materials
• Track course progress and issue certificates
• Send transactional emails (order confirmations, receipts, account notifications)
• Respond to customer service inquiries and support requests

2.2 Communication and Marketing

• Send promotional emails about new courses, special offers, and updates
• Deliver newsletters and educational content you subscribed to
• Conduct surveys and gather feedback
• Notify you about changes to our services or policies

You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your account preferences.

2.3 Website Improvement and Analytics

• Analyze Website traffic and user behavior
• Improve Website design, content, and functionality
• Develop new courses and features based on user interests
• Troubleshoot technical issues
• Conduct A/B testing and optimize user experience

2.4 Security and Legal Compliance

• Detect, prevent, and address fraud and security issues
• Enforce our Terms and Conditions
• Comply with legal obligations and respond to lawful requests
• Protect our rights, property, and safety, and those of our users

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We engage trusted third-party companies to perform services on our behalf, including:

• Payment processing (Stripe, PayPal, etc.)
• Email delivery services
• Cloud hosting providers
• Customer relationship management (CRM) systems
• Analytics services (Google Analytics, Facebook Pixel)
• Customer support platforms

These service providers have access to your information only to perform specific tasks and are obligated to protect your data and not use it for other purposes.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Enforcement of our Terms and Conditions
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity. We will notify you of any such change and how it affects your personal information.

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Account Information: Retained while your account is active and for a reasonable period after account closure
• Purchase Records: Retained for tax and accounting purposes (typically 7 years)
• Marketing Data: Retained until you opt-out or request deletion
• Analytics Data: Typically aggregated and retained for statistical purposes

When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

6.2 Correction and Updates

You can update your account information at any time by logging into your account or contacting us to correct inaccurate or incomplete information.

6.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions (e.g., records required for tax purposes or ongoing transactions).

6.4 Opt-Out of Marketing

You can unsubscribe from marketing emails using the unsubscribe link in our messages or by adjusting your account preferences.

6.5 Cookie Management

You can manage cookie preferences through your browser settings or our cookie consent tool.

6.6 Do Not Track

Some browsers have "Do Not Track" features. Currently, we do not respond to Do Not Track signals.

To exercise any of these rights, please contact us using the information provided in Section 11.

7. International Data Transfers

Our Company is located in India (71, UrmiGunj, Raipur - 397896). If you access our Website from outside India, your information may be transferred to, stored, and processed in India or other countries where our service providers operate.

By using our Website, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16 without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child under 16, please contact us immediately.

9. Third-Party Links and Services

Our Website may contain links to third-party websites, plugins, and applications (e.g., social media platforms, YouTube videos). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party services we use include:

• Google Analytics: For website analytics and performance tracking
• Facebook Pixel: For advertising and conversion tracking
• Payment Processors: For secure payment processing
• Social Media Platforms: For sharing and social features

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or through a prominent notice on our Website
• Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically. Your continued use of our Website after changes are posted constitutes acceptance of the updated policy.

11. Contact Information

12. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal bases for processing your personal information include:

• Contractual Necessity: Processing necessary to provide our services to you
• Legitimate Interests: Processing for our legitimate business interests (e.g., improving our services, marketing)
• Consent: Processing based on your explicit consent
• Legal Obligation: Processing required to comply with legal obligations

You have the right to withdraw consent at any time and lodge a complaint with your local data protection authority.

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information in Section 11.

14. Consent

By using our Website, registering for an account, or purchasing our courses, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.